Where is this store based?
we have many warehouses around the world in the US, China and Korea.
How Long Does It Take An Order To Arrive?
Shipping usually takes about 12-15 working days for your products to arrive, depending on where you live. If it has been longer than 20 days and your order has not arrived, please check your local post office or email us and we will sort it out.
Where Is My Tracking Number ?
Once your order has left the warehouse you will receive an email containing your order’s tracking number.
How Do I Track My Order?
You can track your order through the on-site tracking page in the menu or from HERE.
Are the items Official Goods?
Our items are fan-made unless otherwise stated.
I Received A Damaged Package. What Should I Do?
If your shipment was damaged during shipment, please contact us at email@example.com so we can address the issue.
Did Not Receive My Package. Who Should I Contact?
Please contact us at: firstname.lastname@example.org